Administrative Support III

Your Opportunity:

Working under the general supervision and guidance of the Supervisor, Registration, Switchboard and Patient Information, the Administrative Support III is responsible for obtaining and inputting accurate demographic and financial information on the appropriate hospital information system for patients presenting at various entry points of the health system. Essential functions of the position; Obtains and records accurate demographic and financial information on patients, by interviewing patients, family members and/or care providers face to face or remotely. Consistently applies Positive Patient Identification during the registration/pre-registration process to ensure accurate record linkage. Verifies patient eligibility as it relates to healthcare coverage. Reviews Financial Agreement Forms with patients who do not have valid provincial healthcare coverage and ensures that forms are completed appropriately. Prepares identification labels and identification wristbands. Informs patients about options for accommodation and the process for requesting preferred accommodation. Consistently applies best practice as outlined in the Provincial Registration Standards and Practices Manual. Additional duties and responsibilities may be required as per operational needs. This position provides receptionist functions including assisting patients and visitors with wayfinding; switchboard services; retrieves patient charts and assist with orientation of new staff. The position is also responsible for Cash Collection protocols and assuring secure handling and accurate recording of payments collected at the point-of-service delivery.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.